Railway lounge experience at New Delhi station - Surprisingly good

by nikhil.rao 26 Nov 2025, 04:14 am 354 views 20 replies

I travel frequently by train (work in sales, cover North India circuit) and I recently discovered that some credit cards give access to railway lounges. Used one for the first time at New Delhi Railway Station (NDLS) and honestly, I'm impressed!

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Access Details

Station: New Delhi (NDLS) - Main station
Lounge: Rail Yatri Executive Lounge (Platform 16, first floor)
Card used: HDFC Regalia (via DreamFolks)
Access time: 1:30 PM, weekday (Tuesday)
Waiting time before train: 2 hours

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How to Access

Most people don't know railway lounges exist! Here's how it works:

  • Check if your card has railway lounge access (HDFC Regalia, Diners Black, some Axis cards do)
  • Download the access app - For me it was DreamFolks app
  • Select railway lounge in the app and show QR code at lounge entrance
  • Boarding pass required - They check your train ticket to confirm you're actually traveling

Important: You need to have a confirmed train ticket for that day. Can't just walk in without traveling.

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The Lounge

Located on Platform 16, first floor above the platform. Easy to find - there are signboards.

Size: Smaller than airport lounges - capacity ~40 people
Occupancy when I visited: About 15 people (not crowded)
A/C: Yes, and it was COLD (relief from Delhi heat)
Cleanliness: 8/10 - Pretty clean for a railway station facility

    Seating:
  • Mix of sofas and dining chairs
  • Comfortable enough for 2-3 hour wait
  • Charging points at every table (this was great!)

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Food & Beverages

Honestly, I had low expectations but was pleasantly surprised.

    Hot Food (lunch time):
  • Veg Biryani
  • Chole
  • Paneer curry
  • Plain rice
  • Dal
  • Rotis (freshly made, warm)
    Snacks:
  • Samosas
  • Bread pakora
  • Chips (packaged)
  • Namkeen
    Beverages:
  • Tea (good, proper chai not machine-made)
  • Coffee (instant, not great)
  • Cold drinks (Coke, Sprite)
  • Packaged water
    Breakfast Menu (saw on board):
  • Poha, Upma, Bread/Toast, Omelette, Tea/Coffee

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What I Liked [YES]

  • Escape from platform chaos - This alone is worth it. No crowds, no vendors yelling
  • A/C + charging - Worked on my laptop for 90 mins, phone charging, cool environment
  • Clean washroom - WAY better than platform toilets (this is huge)
  • Free food - Saved ₹200-300 on station food which is often terrible quality
  • WiFi - They have it but slow (good enough for WhatsApp, not for Netflix)
  • Platform view - Can see your platform from window, won't miss your train

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What Could Be Better [NO]

  • Limited food variety - Same 5-6 items, gets boring if you're there for 3+ hours
  • WiFi speed - Slow, couldn't join a video call
  • Timing - Lounge closes at 10 PM (found this out later, won't work for late night trains)
  • No alcohol - Not a deal-breaker for me but some might want it

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Comparison with Airport Lounges

    Let's be real - it's not as good as airport lounges. But considering:
  • It's at a railway station (low expectations)
  • It's free with credit card
  • Alternative is sitting on a platform bench

It's EXCELLENT value.

Airport lounges: 8-9/10
Railway lounges: 6.5-7/10
But relative to railway station platforms: 10/10

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Cards That Work at Railway Lounges

From what I researched:

    [YES] Works at most railway lounges:
  • HDFC Regalia, Regalia Gold, Diners Black
  • Axis Magnus, Reserve
  • Amex Platinum Travel
  • SBI Elite, Prime
  • ICICI Sapphiro
    [NO] Usually doesn't work:
  • Basic cards (SimplyCLICK, Amazon Pay, etc.)
  • Entry-level cards

Check your card benefits doc or DreamFolks app to confirm.

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Other Stations with Railway Lounges

    According to DreamFolks app, railway lounges are available at:
  • Mumbai CSMT
  • Bangalore Cantonment
  • Chennai Central
  • Secunderabad
  • Jaipur Junction
  • And a few others

Quality varies - I've heard Mumbai CSMT one is terrible (will review if I visit).

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Pro Tips

  • Reach early - Some lounges have limited capacity, first-come-first-served
  • Carry chargers - Great place to juice up all devices before long journey
  • Don't rely on WiFi - Download content before coming to lounge
  • Check closing time - Some close by 10-11 PM
  • Platform visibility - Sit near windows so you can see your platform

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The App Experience

    Used DreamFolks app for access:
  • Easy to find railway lounges in the app
  • QR code generation is instant
  • They also show airport lounges
  • App shows how many visits you have left (I get 12/year with Regalia)

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Overall Rating: 7/10

Would I use again? Absolutely yes. Any time I have 1+ hour wait at NDLS, I'm using this.

Best for: Business travelers, long waits, people who value comfort over platform chaos

Not worth it for: Quick 15-20 min waits (security check + finding lounge takes time)

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Railway lounges are an underrated perk. If your card has it, USE IT. Game-changer for frequent train travelers.

1

19 Comments

Mumbai CSMT lounge is TERRIBLE. Don't waste your time. I went once - tiny room, no A/C (just fans), stale food, sticky floors. Sat there for 10 mins and left. Platform was better.

2

They don't strictly enforce time limits in my experience. As long as you're traveling that day and the lounge isn't overcrowded, you should be fine. I've stayed 3+ hours multiple times.

0

The app-based access is super unreliable in my experience. I tried using it at Bangalore Cantonment with Axis Magnus - app showed the lounge, but when I reached there, staff said "system down, can't verify". Wasted 30 mins arguing. Eventually had to sit on platform.

2

New Delhi railway lounge is genuinely the best one. I've used 4-5 across India and NDLS is top tier. Mumbai is worst, Bangalore is average, Chennai is decent.

1

^Platform 16, first floor. There's a staircase and elevator near the end of the platform. Look for "Executive Lounge" signboard. Easy to miss if you're not looking for it.

0

Any confirmed train ticket works - doesn't matter if it's Sleeper, 3AC, 2AC, or Rajdhani. They just verify you're traveling that day. I had a 3AC ticket and got in no problem.

0

The "escape from platform chaos" point is SO TRUE. Indian railway platforms during peak hours are hell. Having a quiet A/C room to wait in is a blessing.

3

PSA: Not all HDFC cards have railway lounge access. I have Millennia and it does NOT work. Need Regalia or above. Check your card benefits doc before going.

2

The charging points availability is clutch. I always forget to charge my power bank and having wall sockets saved me on a 18-hour journey.

4

Bangalore Cantonment lounge has one too but it's smaller and food quality is hit or miss. Sometimes they have good sambar-rice, sometimes it's just bread-jam. NDLS seems more consistent based on your review.

0

The washroom point is underrated. Railway station public toilets are nightmares. Having access to clean washroom alone justifies going to lounge.

0

I travel Delhi-Mumbai by train twice a month for work. Going to try this next time. Usually I suffer on platform for 1-2 hours. This sounds much better.

3

^Depends on card benefits. Some cards give 1-2 complimentary guests, some don't. Check DreamFolks app - it shows your guest allowance. My Regalia allows 1 guest per visit.

3

The platform view from window is smart design. You can relax but still keep an eye on your train. Better than airport lounges where you might miss announcements.

0
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