International lounge etiquette - Things I wish I knew

by tanmay.deshpande 9 Dec 2025, 11:58 am 1773 views 20 replies

I've been traveling internationally for work for 3 years now and I've learned lounge etiquette the hard way - by making mistakes and observing others. Thought I'd share some tips that nobody tells you but everyone expects you to know.

This is especially for first-time premium card holders who are new to lounges. I was that person in 2023, walking into a Dubai lounge with my new Infinia card, not knowing any of these unwritten rules.

---

1. Shower Etiquette (IMPORTANT)

Most international lounges have showers. Here's what you need to know:

    DO:
  • [YES] Keep it to 15-20 minutes max (especially if there's a queue)
  • [YES] Use the provided towels and toiletries (they're complimentary)
  • [YES] Hang wet towel on rack or put in designated bin
  • [YES] Wipe down the shower area after use (basic courtesy)
  • [YES] Check if shower is occupied before knocking repeatedly
    DON'T:
  • [NO] Spend 45 minutes in there when people are waiting (I've seen this, it's rude)
  • [NO] Leave your used towel on the floor
  • [NO] Take toiletries from shower rooms (shampoo bottles, etc.) - they're for in-shower use, not to carry
  • [NO] Shave in the shower (use the sink area, seriously)

I once waited 50 minutes for a shower at Singapore lounge because someone was basically doing a spa treatment inside. Don't be that person.

---

2. Phone Call Rules

    DO:
  • [YES] Take work calls in designated phone booths (most premium lounges have them)
  • [YES] Step out to the corridor for longer calls
  • [YES] Use earphones if watching videos/calls
  • [YES] Keep your voice down if you must take calls at your seat
    DON'T:
  • [NO] SPEAKER PHONE IN THE LOUNGE (I cannot stress this enough - this is the worst offense)
  • [NO] Loud personal calls discussing family drama for 30 minutes
  • [NO] Video calls at full volume
  • [NO] Conference calls on speaker in the seating area

The number of times I've heard full-volume speaker phone calls in lounges... people have zero self-awareness. Don't be that person.

---

3. Food & Drink Etiquette

    DO:
  • [YES] Take what you'll actually eat
  • [YES] Go back for seconds/thirds if you're hungry (that's fine)
  • [YES] Try a little bit of everything if you want
  • [YES] Ask lounge staff if you can't find something
    DON'T:
  • [NO] Pile your plate with 10 items and waste half of it
  • [NO] Take food/drinks to carry on your flight (I've seen people wrapping sandwiches in tissue to take away - tacky)
  • [NO] Hoard alcohol like you're stocking a bar (yes, it's unlimited, but control yourself)
  • [NO] Complain loudly about food quality (if you don't like it, don't eat it)

Special note on alcohol:
Yes, it's free. Yes, it's unlimited (usually). No, you shouldn't drink 8 beers and get drunk before your flight. I've seen people stumble out of lounges. Airlines can deny boarding if you're visibly drunk.

---

4. Seating Courtesy

    DO:
  • [YES] Use one seat per person (obvious but...)
  • [YES] Keep your bags on the floor or luggage rack, not on seats
  • [YES] Choose a smaller table if you're alone (save 4-seaters for groups)
  • [YES] Offer to share a large table if lounge is crowded
    DON'T:
  • [NO] Occupy 3-4 seats with your bags, jacket, laptop, etc. when lounge is full
  • [NO] Put your feet up on seats (I've seen this at lounges, it's disgusting)
  • [NO] "Reserve" seats for friends coming later when people are standing
  • [NO] Camp out at a dining table for 3 hours working on laptop when people want to eat

Seat hogging is common and annoying. Be considerate.

---

5. Work Area Etiquette

    DO:
  • [YES] Use designated workspaces if available
  • [YES] Keep keyboard typing noise reasonable
  • [YES] Take video calls in phone booths
  • [YES] Clean up your workspace when done
    DON'T:
  • [NO] Set up a full office at a dining table (laptop, chargers, papers everywhere)
  • [NO] Loud typing on mechanical keyboards (this happened to me in Singapore - guy was typing SO LOUD)
  • [NO] Take client calls on speaker
  • [NO] Spread out across 2 tables

---

6. Bathroom Etiquette

    DO:
  • [YES] Flush (basic, but needs to be said)
  • [YES] Wash hands
  • [YES] Use hand dryer or paper towels and dispose properly
  • [YES] Report to staff if washroom is dirty/needs supplies
    DON'T:
  • [NO] Leave the toilet unflushed (I've seen this in premium lounges, shockingly)
  • [NO] Wet the entire sink area and floor
  • [NO] Use and dump 20 paper towels on the counter
  • [NO] Brush teeth and spit all over the sink (use a napkin)

Premium lounge ≠ excuse for basic hygiene failures.

---

7. Guest Etiquette

    DO:
  • [YES] Know your guest policy (1 free guest? 2? None?)
  • [YES] Register your guest at reception (don't sneak them in)
  • [YES] Pay for extra guests if your card allows (usually ₹2000-3000 per guest)
    DON'T:
  • [NO] Try to sneak in 2-3 guests when you're only allowed 1
  • [NO] Argue with staff about guest policy (it's on your card terms, read it)
  • [NO] Ask strangers to "swipe their card" to let your guest in (I've been asked this - bizarre)

---

8. Staff Interaction

    DO:
  • [YES] Be polite and respectful (they're just doing their job)
  • [YES] Say thank you when they serve/clean
  • [YES] Ask politely if you need something
  • [YES] Report genuine issues calmly
    DON'T:
  • [NO] Snap fingers to call staff (seen this way too often)
  • [NO] Yell at staff for lounge policies they don't control
  • [NO] Make a mess and expect staff to clean it instantly
  • [NO] Treat them like servants (have some class)

You're in a premium lounge because you have a premium card, not because you're royalty.

---

9. Luggage Management

    DO:
  • [YES] Keep bags close to your seat
  • [YES] Use luggage racks if provided
  • [YES] Put bags under your seat/table
    DON'T:
  • [NO] Leave large suitcases in walkways (tripping hazard)
  • [NO] Put bags on seats when lounge is crowded
  • [NO] Leave bags unattended for 20+ minutes (security risk)

---

10. Time Management

    DO:
  • [YES] Keep track of boarding time
  • [YES] Leave lounge 30-40 mins before boarding (international flights)
  • [YES] Set alarms if you're napping
    DON'T:
  • [NO] Get so comfortable you miss your flight (I almost did this in Dubai)
  • [NO] Assume lounge staff will remind you (they won't)
  • [NO] Rush out 10 mins before boarding and blame lounge for being "far from gate"

---

Cultural Differences

Some lounges have specific cultural norms:

    Middle East lounges (Dubai, Doha):
  • More formal, dress modestly
  • Prayer rooms available, respect those using them
  • Less alcohol consumption visible (though available)
    Asian lounges (Singapore, Hong Kong, Tokyo):
  • Very quiet, people don't talk loudly
  • Super organized, queue for food properly
  • Shower rooms are spotless because people maintain them
    European/US lounges:
  • More relaxed, casual
  • Alcohol is openly consumed
  • Louder conversations acceptable

Adapt to the environment you're in.

---

Things I Learned the Embarrassing Way

  • Don't fill your water bottle from the wine/beer tap (thought it was water, got red wine all over my white shirt in Singapore)
  • Buffet spoons are serving spoons, not eating spoons (used a serving spoon to eat soup, got weird looks)
  • Some lounges have dress codes (got denied at a European lounge for wearing flip-flops and shorts)
  • Priority Pass has visit limits (went to lounge, card declined, realized I'd used all 8 annual visits already)
  • Not all lounges accept all guests for free (tried to bring my wife, they asked for ₹3000 - my card only covers me)

---

Final Thoughts

Lounge access is a privilege that comes with premium cards. Don't abuse it.

The basic rule: Behave like you're in a nice hotel lobby, not your living room.

Be considerate, be clean, be respectful. Everyone's there to relax before a flight - don't ruin it for others.

---

What lounge etiquette violations annoy YOU the most? Let me know in comments!

1

19 Comments

THE SPEAKER PHONE THING. I was in the Emirates lounge in Dubai last month and this guy was on a LOUD conference call on speaker for 45 MINUTES. Multiple people asked him to stop, he ignored everyone. Finally staff intervened. Zero self-awareness.

0

The alcohol point is so important. I've seen people treating lounges like bars, getting visibly drunk. It's embarrassing and they make the lounge experience worse for everyone.

0
riya.choudhury · 16 Dec 2025, 12:34 am

The shower time limit is critical. I was waiting 40+ mins at Heathrow lounge because someone decided to do their full morning routine in there. There should be a timer on shower doors.

2
riya.choudhury · 21 Dec 2025, 09:00 pm

The guest policy thing is spot on. I've seen arguments at lounge reception because people assumed all premium cards give unlimited guests. READ YOUR CARD BENEFITS before bringing family.

1
amit.verma · 2 Jan 2026, 07:41 pm

Does anyone actually enforce the dress code? I've worn shorts and flip-flops to multiple lounges (India, SE Asia) and never been stopped.

1

Seat hogging is my biggest pet peeve. People put bags on 3 seats and then act offended when you ask if one is free. The entitlement is shocking.

1

Adding one: Don't cut the buffet queue. Some lounges have lines for popular food items (fresh sushi, live cooking stations). Wait your turn like everyone else.

2

Dress code mention is useful. I've seen people denied at Middle East lounges for shorts/sleeveless tops. When traveling to Dubai/Doha, dress a bit more conservatively for lounge access.

1

Another one: Don't bring strong-smelling food from outside into the lounge. Saw someone bring McDonald's into Singapore lounge because "lounge food wasn't good enough". The staff asked them to leave.

1

Mechanical keyboard typing in a quiet lounge should be illegal. I encountered this at Hong Kong lounge - guy working on his laptop with the LOUDEST keyboard ever. Everyone was staring at him.

0

Can we add: Don't FaceTime your entire family on full volume. I've witnessed this multiple times. People video calling relatives, showing them the lounge food, laughing loudly. Use earphones or step outside!

1

The bathroom point about leaving toilets unflushed - I'm shocked this happens in PREMIUM lounges. Like, how do people with expensive credit cards lack basic toilet training?

4

Food hoarding for takeaway is so tacky. I saw someone wrapping samosas in tissue paper and stuffing them in their bag at a Mumbai lounge. Lounge staff saw it and didn't say anything but it was embarrassing to watch.

2

Staff treatment is huge. The way some people snap fingers at lounge staff like they're servants makes my blood boil. Have some basic respect.

2

Time management tip is underrated. I missed my flight from Dubai because I was too comfortable in the Emirates lounge (they have beds!). Set 3 alarms now.

0

Asian lounge quietness observation is SO TRUE. Singapore lounge felt like a library. Everyone whispered. Then you go to a US lounge and it's like a sports bar. Culture shock.

2

The prayer room respect point is important for Middle East travel. I didn't know about this until I saw someone being loud near the prayer area in Doha and getting dirty looks. Be aware of cultural norms.

3

^Dress code enforcement varies. Indian/SE Asian lounges are relaxed. Middle East and some European premium lounges (like Lufthansa First Class) are stricter. Better to dress smart-casual when unsure.

1

This should be required reading before anyone gets their first premium card. I made so many of these mistakes when I first got lounge access. Wish I had this guide then.

2
Page 1 of 2 Next

Add a comment

Please log in to comment on this topic.

Compare Cards

0 of 4 cards selected

No cards selected

Add cards to compare their features, fees, and rewards side by side.

Select at least 2 cards to compare