Got rejected for HDFC Regalia Gold - My income is 18LPA, what went wrong?

by arjun.mehta 21 Nov 2025, 04:12 am 357 views 19 replies

Just got rejected for HDFC Regalia Gold and I'm confused AF. Here are my details:

    My Profile:
  • Age: 28
  • Income: ₹18 LPA (IT job, top MNC)
  • CIBIL: 782
  • Existing cards:
  • - Amazon Pay ICICI (₹2L limit, 2 years old) - Axis Flipkart (₹1.5L limit, 1 year old)
  • Zero missed payments ever
  • Credit utilization: <30% always
  • No loans currently
    Applied through:
  • HDFC website (direct application)
  • Submitted ITR, salary slips, bank statements
  • Status showed "Under review" for 2 weeks
  • Then straight to "Unfortunately, we cannot process..."

Rejection reason given:
"Insufficient credit history / income criteria not met"

    What I don't understand:
  • 18 LPA should be enough for Regalia Gold (I thought 12L+ works?)
  • CIBIL is good
  • Existing cards show good payment history
  • What am I missing?
    Has anyone else faced this? What did you do? Should I:
  • Try branch application?
  • Wait 6 months?
  • Try with salary account transfer?
  • Apply for lower card first (Millennia)?

Really frustrated because I specifically wanted the SmartBuy 5X benefits. Any guidance appreciated!

3

19 Comments

HDFC rejections are weird. Let me explain what probably happened:

The real reasons (not what they tell you):

  • No existing HDFC relationship - This is HUGE. HDFC heavily favors existing customers. No savings account = auto-handicap.
  • Applied online - Branch applications have better approval rates. RM can push your application.
  • "New to credit" flag - 2 years history isn't enough for HDFC's algos for Regalia. They want 3+ years.
  • Income documentation - Did you show Form 16 or just salary slips? They prefer Form 16 + ITR.

What to do now:

    Option 1 (Recommended): Open HDFC Imperia/Preferred account
  • Maintain ₹2L balance for 3 months
  • Auto pre-approved offer will come
  • Then apply via RM
    Option 2: Step-down to Millennia
  • Get Millennia first (easier approval)
  • Use for 1 year properly
  • Request upgrade to Regalia
    Option 3: Wait 6 months
  • Don't apply for ANY cards meanwhile
  • Build relationship with HDFC (savings account)
  • Increase salary by year-end
  • Try again with RM support

I was in EXACT same situation. Went with Option 1. Got Regalia in 4 months. Now have Infinia after 2 years.

Don't get discouraged. HDFC rejections are normal even for qualified people.

1

This is the HDFC game. Everyone goes through it.

I got rejected for Millennia (yes, their entry card) with ₹22 LPA income. Reason? "Insufficient credit history" - I had 5 cards with 4 years history!

The truth: HDFC has black box algorithms. Nobody knows exactly what they look for.

    What worked for me:
  • Opened HDFC salary account (company had tie-up)
  • Waited 2 months
  • RM called with pre-approved offer (Regalia directly!)
  • Approved in 2 days

The salary account is the hack. Everything else is secondary.

3

Contact their credit card customer care and ask for exact rejection reason.

They won't tell you over email but phone support sometimes gives actual reason.

My friend got rejected, called them, they said "Your office pin code is not in our serviceable area."

Changed office address proof to home address, re-applied after 3 months, approved!

Sometimes it's stupid reasons like this.

3
divya.pillai · 10 Dec 2025, 12:08 am

The ITR trap:

Did you show ₹18 LPA in ITR or just salary slips?

If your ITR shows less (due to deductions), HDFC goes by ITR not salary!

    Example:
  • Gross salary: ₹18L
  • ITR after 80C/80D deductions: ₹13L
  • HDFC sees: ₹13L

This happened to my colleague. He shows ₹15L salary but ITR is ₹10L. Keeps getting rejected.

Solution: File revised ITR or wait for next year's higher ITR.

0

Okay real talk: Do you even need Regalia?

    You have:
  • Amazon Pay ICICI (5% on Amazon)
  • Axis Flipkart (5% on Flipkart)
    What will Regalia add?
  • SmartBuy 5X (good but not unique)
  • Lounge access (4 visits only)
  • AF of ₹2.5K

Unless you specifically need SmartBuy, your current combo is fine!

The grass isn't always greener. Maybe focus on upgrading existing cards?

Amazon Pay ICICI → ICICI Sapphiro
Axis Flipkart → Axis Atlas/Magnus

Both easier than getting HDFC.

0

Branch RM is the key.

Online applications are lottery. Branch has quotas to meet.

    My experience:
  • Online: Rejected for Regalia
  • Same day visited branch: "Sir we can give you Diners Black"
  • Me: "But I just got rejected for Regalia?"
  • RM: "Different process sir, this is pre-approved"

Applied through branch, approved in 3 days.

The branch RM can override a lot of the automated rejections. Go talk to them.

1

Unpopular opinion: It's probably good you got rejected.

Regalia AF is ₹2,500. Fee waiver at ₹3L annual spend.

At 18 LPA, you probably don't spend ₹3L on credit cards annually (most people don't).

    Alternative: HDFC Millennia (LTF)
  • Lifetime free (zero AF ever)
  • 5% cashback on Amazon/Flipkart (via SmartBuy)
  • 1% cashback everywhere
  • Same SmartBuy access

For your spend pattern, Millennia might actually be BETTER than Regalia.

I have both. Use Millennia more because no AF pressure.

1

Same thing happened to me!

Got rejected with ₹16 LPA for Regalia.

Then I read somewhere that HDFC checks your "credit appetite" - how many cards you've applied for recently.

Had applied for 3 cards in last 6 months (ICICI, Axis, SBI). HDFC saw this as "credit hungry" and rejected.

Waited 1 year. Applied again. INSTANT approval with ₹5L limit.

Don't apply for multiple cards in short period. It's a red flag for banks.

2

To everyone saying "get HDFC account": It works.

I opened Imperia account with ₹3L deposit.
RM called in 1 month: "Sir, pre-approved Regalia Gold available."
Applied: Instant approval, ₹6L limit.

The account relationship is literally a cheat code for HDFC cards.

If you really want Regalia, this is the fastest path.

6

Here's what ACTUALLY matters for HDFC cards:

  • Existing HDFC relationship (40% weightage)
  • - Savings account > 1 year: ++++ - Imperia/Preferred: +++++ - No account: ----
  • Income PROOF not income (30% weightage)
  • - Form 16 + ITR: ++++ - Just salary slips: ++ - Bank statements only: +
  • Credit history LENGTH (20% weightage)
  • - 5+ years: ++++ - 3-5 years: +++ - <3 years: ++ - <2 years: +
  • Employer brand (10% weightage)
  • - FAANG/Top MNC: +++ - Other MNC: ++ - Startup: +

You have good income but weak on #1 and #3. That's why rejection.

Solution: Build #1 (get HDFC account) and wait for #3 (time).

4

I'll be honest: At 18 LPA, target Axis/ICICI premium cards instead.

Axis Magnus: Easier approval, better travel benefits
ICICI Sapphiro: Same tier as Regalia, easier to get

HDFC has this weird "prestige" around their cards. Other banks give better cards more easily.

Get Magnus, use it well for a year, build higher income, THEN try HDFC.

Don't waste time on rejections. Move on to banks that want your business.

0

Don't worry about it. HDFC rejection is a rite of passage in the credit card community

We've ALL been there. Keep building your profile and try again.

Meanwhile, Axis and ICICI are more welcoming!

1

Fun fact: HDFC has different approval criteria for different cities.

Metro cities (Mumbai/Delhi/Bangalore): Stricter
Tier 2 cities: More relaxed

My friend in Pune got Regalia at ₹14L income.
I got rejected in Mumbai at ₹19L income.

Where do you live? Might be affecting your approval odds.

1

Try C2C (Card-to-Card) application:

Visit branch with your highest limit card (the ₹2L ICICI).

Tell RM you want Regalia on card-to-card basis.

They sometimes approve when you show existing high limit cards from other banks.

Worked for me with ₹1.5L Axis card → Got ₹4L HDFC Regalia.

Worth a shot!

2

My HDFC rejection saga:

Attempt 1 (2020): Rejected - "Income insufficient" (₹15L)
Attempt 2 (2021): Rejected - "Credit history" (₹18L)
Attempt 3 (2022): Approved! (₹22L + HDFC salary account)

What changed: Salary account + higher income + 3 year gap from first application.

Sometimes you just need to wait and grow. Don't force it.

Use this time to build relationship with other banks. HDFC will come.

0

HDFC RM told me candidly:

"Sir, for Regalia we prefer minimum 3 years credit history with at least one limit of ₹3L+. Your cards are too new and limits too low."

    So it's not income. It's:
  • Length of credit history
  • Existing high limits

Get your Amazon Pay limit increased to ₹3L+. Use for 1 more year. Then try again.

Credit card game is a marathon, not sprint.

2

Skip HDFC, get Axis Magnus instead.

Better card, easier approval, superior travel benefits.

I wasted 1 year chasing HDFC. Got Magnus in 2 weeks. Never looked back.

Stop chasing brands. Chase value.

2

Document checklist that worked for me (branch application):

  • Form 16 (most recent)
  • Last 3 months salary slips
  • Last 6 months bank statement (salary account)
  • ITR acknowledgment
  • Existing card statements (showing good payment)
  • Address proof
  • PAN card

Take ALL of these to branch. Don't rely on online document upload.

Over-documentation > under-documentation for HDFC.

4

Hey OP, don't get demotivated.

I got rejected for Regalia twice. Now I have Infinia.

    The rejection teaches you patience and strategy. Use this time to:
  • Build HDFC relationship
  • Increase credit history length
  • Boost income if possible
  • Learn the system

You WILL get the card eventually. Just not today.

Meanwhile, there are 50+ other great cards out there!

0

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